GTxcel Documentation > Subscriber Emails > Mailing Templates > Template One

Template One

Last modified March 29, 2023

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New Document Template
Instant Delivery Template
Renewal Template

New Document Template

New document emails are sent to your mailing list(s) when each new document is published.

Specs:
Header Image Height: 90px
Editor Intro with Call-to-Action
4 Feature Stories
Content Hub Banner
Social Icons in Footer

Preview Desktop
Preview Mobile
Template Assets

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Instant Delivery Template

The instant delivery template tends to be more concise. This is sent when an instant delivery beacon is triggered, either by an instant delivery widget hosted by us, or a confirmation page after a subscription purchase on your website.

Specs:
Header Image Height: 90px
Large Cover Image
Large Call to Action
Social Icons in Footer

Preview Desktop
Preview Mobile
Template Assets

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Renewal Template

Renewal templates are used for reminding readers that their subscription is almost expired.

Specs:
Header Image Height: 90px
Large Cover Image
Personalized Greeting
Large Call-to-Action
Social Icons in Footer

Preview Desktop
Preview Mobile
Template Assets

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Need Help?
The Digital Help Desk is the process for communicating with GTxcel regarding new title setups, questions, and technical issues for the Web Reader and/or Apps.

You can submit a request to us through the Request Help button located in the Publisher Dashboard or call the support number: 800-609-8994, option 3.
Contact Us GraphicContact Support
8AM - 5PM EST
Monday to Friday
800-609-8994, option 3
Response Times
General Question/Requests – A Customer Success team Member will begin working on your request within one to two hours of receipt. We will complete the request as soon as possible; we aim to have all requests completed within 24 hours.