Last modified August 25, 2022
Open access allows anyone to have full access to all documents that are live within a collection.
- Collections with unrestricted web access to the digital edition.
- Collections that would like to maximize reach and user engagement.
- Collections that intend to derive the majority of their revenue from sponsors or ad programs.
The Digital Help Desk is the process for communicating with GTxcel regarding new title setups, questions, and technical issues for the Web Reader and/or Apps.
You can submit a request to us through the Request Help button located in the Publisher Dashboard
or call the support number: 800-609-8994
, option 3.
General Question/Requests – A Customer Success team Member will begin working on your request within one to two hours of receipt. We will complete the request as soon as possible; we aim to have all requests completed within 24 hours.