Open Access

Last modified March 25, 2020

Definition:

Open access allows anyone who downloads the app to have full access to all the issues available in an app or on the web.

Recommended for:

  • Publications that would like to maximize reach and app user engagement
  • Publications that intend to derive the majority of their revenue from sponsors or ad programs
  • Publications with unrestricted web access to the digital edition

Publisher Setup/Requirement:

No additional requirements.

Note:  If you want the magazine to be available in the Newsstand, please speak with your Digital Specialist.
Flow:
User has immediate access to all content including all content that has been converted when installing the app or visiting a web edition.

Need Help?
The Digital Help Desk is the process for communicating with GTxcel regarding new title setups, questions, and technical issues for the Web Reader and/or Apps.

You can submit a request to us through the Request Help button located in the Publisher Dashboard or call the support number: 800-609-8994, option 3.
Contact Us GraphicContact Support
8AM - 5PM EST
Monday to Friday
800-609-8994, option 3
Response Times
General Question/Requests – A Digital Specialist will begin working on your request within one to two hours of receipt. We will complete the request as soon as possible; we aim to have all requests completed within 24 hours.