Publisher Dashboard

Last modified May 14, 2020

Getting Started

The Publisher Dashboard is a web-based tool that allows you to upload and manage your files, check the status of an issue, and preview and edit issues. GTxcel will set up your Publisher Dashboard account.

Once you have an account setup with GTxcel, it is time to begin uploading files.  With the aid of this document, you will soon be creating new editions of your publications and uploading files to begin the production process.

Logging into the Dashboard

Go to dashboard.gtxcel.com where you will see a login screen:

GTxcel will email you your username and password. Your password is case sensitive so make sure to input exactly as you received it. If you forget your password, please click on the Forgot Password link.

Dashboard Views

There are two main views within the publisher dashboard.

Collection-Level View

A collection is a grouping of documents under a common title. For example, “My Magazine” would be the collection name, while Issue 1 – 2020Issue 2, 2020, and Issue 3 – 2020 are all documents within that collection.

Figure 1: Visual Representation of a Collection Heirarchy

The collection-level view gives publishers an overview of each of their collections and quick access to documents within each collection. Figure 2 shows an example of the collection-level view with the sections labeled.

Figure 2: Collection-Level View with Sections Highlighted

Sections

  • Alerts & Links
    • My Alerts: Production status alerts for all collections. These can also be emailed to team members automatically.
    • Contact GTxcel: Request Help Link for easy access to your Customer Success Team. Most requests are answered within 1 to 2 business hours.
    • Help Topics: Links to relevant articles on our documentation website.
  • User Actions
    • Create Issue: Start a new document creation process in this collection.
    • Upload Files: Upload files for a new or existing document in this collection.
    • Page Editor: Opens page editor for document that is currently in this view.
    • Article Editor: Opens article editor for document that is currently in this view.
    • Publish: Push the document currently in this view live. The publish button will not appear if a document is in a state that will prevent it from being delivered.
  • Team Notes
    • An editable field that allows team members to communicate with each other within the dashboard.
  • Production Status
    • Informs publishers as to what stage of production a document is in. If there are multiple documents in a collection they will be listed in descending order in the select list.

Document-Level View

Document-Level View with Sections Highlighted

Sections

  • Document Snapshot
    • Cover Image: The current document’s cover image.
    • Final URL: The URL of the published document, which is provided even if the document is not published so that editors can use it in any content marketing materials they may have.
  • Article Categories
    • Article Categories are managed from the document-level view but are used within the article editor. To learn more about Article Categories read our documentation.
  • Document Groups
    • Document or Issue groups are managed from the document-level view. These are used to group documents or issues in the content hub cover wall or issue grid.
  • Collection Name
    • This is here to let the publisher know which collection they are in.
  • Document Select
    • A select list of all the documents in this collection allows publishers to quickly jump to another document.
  • Document Progress
    • This section will continually update with the progress of the current document.
  • User Actions
    • Analytics
    • Push Notifications
    • Manage Access – TO BE REMOVED
    • App Details
    • Create Issue: Start a new document creation process in this collection.
    • Upload Files: Upload files for a new or existing document in this collection.
    • Page Editor: Opens page editor for document that is currently in this view.
    • Article Editor: Opens article editor for document that is currently in this view.
    • Publish: Push the document currently in this view live. The publish button will not appear if a document is in a state that will prevent it from being delivered.
  • Document Files
    • This is where the publisher manages all files associated with the current document.
Need Help?
The Digital Help Desk is the process for communicating with GTxcel regarding new title setups, questions, and technical issues for the Web Reader and/or Apps.

You can submit a request to us through the Request Help button located in the Publisher Dashboard or call the support number: 800-609-8994, option 3.
Contact Us GraphicContact Support
8AM - 5PM EST
Monday to Friday
800-609-8994, option 3
Response Times
General Question/Requests – A Customer Success team Member will begin working on your request within one to two hours of receipt. We will complete the request as soon as possible; we aim to have all requests completed within 24 hours.