Publisher Dashboard

Last modified March 10, 2022

Getting Started

The Publisher Dashboard is a web-based tool that allows you to upload and manage your files, check the status of a document, and preview and edit documents. Your GTxcel Customer Success Manager will set up your Publisher Dashboard account.

Once you have an account setup, it is time to begin uploading files. With the aid of this document, you will soon be creating new documents and uploading files to begin the production process.

Logging into the Dashboard

Go to dashboard.gtxcel.com where you will see a login screen:

GTxcel will email you your username and password. Your password is case sensitive so make sure to input exactly as you received it. If you forget your password, please click on the Forgot Password link.

Dashboard Views

There are two main views within the publisher dashboard.

Collection-Level View

A collection is a grouping of documents under a common title. For example, “My Magazine” would be the collection name, while Issue 1 – 2020Issue 2, 2020, and Issue 3 – 2020 are all documents within that collection.

Sections

  • View back issue: Dropdown listing all created documents. If there are multiple documents in a collection they will be listed in descending order in the select list.
  • Contact Info & Help Topics
    • Contact GTxcel: Request Help Link for easy access to your Customer Success Team.
    • Help Topics: Links to relevant articles on our documentation website.
  • User Actions
    • Analytics: Opens the Analytics Dashboard.
    • Request App: Opens the app request form with all required and optional information/graphics. This form needs to be completed for GTxcel to build and submit an app for your collection.
    • Create Document: Start a new document in this collection.
    • Upload Files: Upload files for the currently selected document.
    • Preview/View Live: Link to the staging or live URL (depending on if document is live or not).
    • Page Editor: Opens page editor for the currently selected document.
    • Article Editor: Opens article editor for the currently selected document.
    • Publish: Schedule the currently selected document to publish. ***The publish button will not appear if a document is in a state that will prevent it from being delivered.
  • Team Notes
    • An editable field that allows you and your team to communicate with each other about a document within the dashboard.
  • Production Status
    • Informs Publishers as to what stage of production a document is in.
      1. Document has been created and is now waiting for files to be uploaded.
      2. Conversion is in progress.
      3. Document is staged and waiting for review.
      4. Document is ready to publish.

Document-Level View

Sections

  • Document Snapshot
    • Cover Image: The current document’s cover image.
    • Final URL: The URL of the document once live. This URL will not work until the document has been published.
  • Article Categories
    • Article Categories are managed from the document-level view but are used within the article editor. To learn more about Article Categories click here.
  • Document Groups
    • Document groups are managed from the document-level view. These are used to group documents in the content hub cover wall.
  • Collection Name
    • This is here to let you know which collection you are in.
  • Document Select
    • A select list of all the documents in this collection allows you to quickly jump to another document.
  • Document Progress
    • This section will continually update with the progress of the current document.
  • User Actions
    • Analytics: Opens the Analytics Dashboard.
    • Push Notifications: Opens options for sending Push Notifications for your app.
    • App Details: Lists all details associated with your app.
    • Create Issue: Start a new document creation process in this collection.
    • Upload Files: Upload files for a new or existing document in this collection.
    • Page Editor: Opens page editor for document that is currently in this view.
    • Article Editor: Opens article editor for document that is currently in this view.
    • Publish: Push the document currently in this view live. The publish button will not appear if a document is in a state that will prevent it from being delivered.
  • Document Files
    • This is where the publisher manages all files associated with the current document.
Need Help?
The Digital Help Desk is the process for communicating with GTxcel regarding new title setups, questions, and technical issues for the Web Reader and/or Apps.

You can submit a request to us through the Request Help button located in the Publisher Dashboard or call the support number: 800-609-8994, option 3.
Contact Us GraphicContact Support
8AM - 5PM EST
Monday to Friday
800-609-8994, option 3
Response Times
General Question/Requests – A Customer Success team Member will begin working on your request within one to two hours of receipt. We will complete the request as soon as possible; we aim to have all requests completed within 24 hours.