Choosing an Access Model

Last modified June 30, 2021

Answer these couple of questions to help quickly determine which access model is right for your publication.

1.  Do you intend to restrict access to your app content?

  •  If not, you should find all that you need in the Open Access option. (No special setup required)

2.  Is your publication offered as part of a membership-based association that uses a log in or sign in functionality on your web site?

3. Are subscriptions to your publication offered for free with a qualification form?

  •  You probably are interested in either  Open Access or a FREE Newsstand Subscription

4.  Do you charge for digital subscriptions to your publication?

  •   You probably are interested in In-App Subscription/Issue Purchase, or sponsorship-based Open Access
Need Help?
The Digital Help Desk is the process for communicating with GTxcel regarding new title setups, questions, and technical issues for the Web Reader and/or Apps.

You can submit a request to us through the Request Help button located in the Publisher Dashboard or call the support number: 800-609-8994, option 3.
Contact Us GraphicContact Support
Monday to Friday
800-609-8994, option 3
Response Times
General Question/Requests – A Customer Success team Member will begin working on your request within one to two hours of receipt. We will complete the request as soon as possible; we aim to have all requests completed within 24 hours.