Last modified August 25, 2022
The Traffic Sources tab shows where your readers are accessing the Digital Edition from. You will see a pie chart as well as a table that will give you a bit more detail and can be exported as a csv.
NOTE: Readers accessing the Digital Edition from an email or directly (from a bookmark or typing the url directly into the address bar) will not show here as they are not coming from another site that can be tracked.
Need Help?
The Digital Help Desk is the process for communicating with GTxcel regarding new title setups, questions, and technical issues for the Web Reader and/or Apps.
You can submit a request to us through the Request Help button located in the
Publisher Dashboard or call the support number:
800-609-8994, option 3.
Response Times
General Question/Requests – A Customer Success team Member will begin working on your request within one to two hours of receipt. We will complete the request as soon as possible; we aim to have all requests completed within 24 hours.