Uploading and Approving PDF Files for Conversion

Last modified November 10, 2022

1. Click on the ‘UPLOAD FILES’ button

2. A popup window will appear, choose the Category ‘New document files’

3. Choose your PDF files and add any document specific instructions

4. Once all PDF files have been attached, click on the ‘START UPLOAD’ button

5. Confirm the document is ready for conversion

YES, START CONVERSION – This option means you have uploaded all pdf files for this document and are now ready for the conversion process to begin. By choosing YES, the workflow to begin converting your document will be triggered.

NO – I WILL CONFIRM LATER – This option should be used if not all of the pdf files for the document were uploaded.


  • Only the document pdf files are needed at this time, all other files (mailing lists, multimedia, etc.) can be uploaded at any time before, during or after processing.
  • GTxcel will not begin processing a document until the ‘YES, START CONVERSION’ button has been selected.
Need Help?
The Digital Help Desk is the process for communicating with GTxcel regarding new title setups, questions, and technical issues for the Web Reader and/or Apps.

You can submit a request to us through the Request Help button located in the Publisher Dashboard or call the support number: 800-609-8994, option 3.
Contact Us GraphicContact Support
Monday to Friday
800-609-8994, option 3
Response Times
General Question/Requests – A Customer Success team Member will begin working on your request within one to two hours of receipt. We will complete the request as soon as possible; we aim to have all requests completed within 24 hours.