May 2020

Go to

Apple News, a more stylish featured articles module, new rich media ad templates, automated ad categories, and a new customer support platform.

Apple News

We’re always looking for new and innovative ways to distribute your content and engage readers, regardless of the technology they’re using. Apple News is a popular content aggregator that is the successor to the Newsstand app. If you are interested in using Turnstyle’s article syndication feature and making Apple News part of your content strategy, we’re happy to help! Just reach out to your customer success team and we’ll get you started.

New Featured Articles Design

New Featured Articles module

We’ve received some great feedback from publishers that are utilizing the Featured module to highlight articles in their Content Hub. They’ve praised its ease of use, but are looking to further accentuate those articles and make them stand out from the standard article modules. So we’ve introduced a re-styled featured module that can display articles as cards, with a larger image article title to draw the eyes of the reader. If you’re interested in this updated design, please reach out to your customer success team to get started!

Enhanced Premium Ad Template

We’re excited to announce our newest ad template, a perfect solution for your premium advertisers! In Reading View of your digital edition, you can now place ads that include advanced features like video, audio, or other elements that encourage readers to interact and engage with the content. In addition, these ads will appear in the table of contents, matching the look of standard articles for increased exposure. Ask us for more details!

Automated Categories

The ability to categorize articles is a powerful feature used by many publishers to syndicate their content, highlight articles in their Content Hub, and dynamically style elements within their web reader. We’re now making things a little easier by automatically converting any roof headers to categories, which should streamline the editing process for our publishers.

Customer Support Update

Product knowledge, fast response time, and relationship building are part of what makes our client success team such an invaluable resource to you. So it’s important we are using the tools that enable us to communicate with you and manage your requests as efficiently as possible. To that end, we’ve recently chosen Zendesk as our customer support platform. As we’ve already completed the migration, you may notice some subtle changes – but no action is necessary from your side. If you experience any problems or wish to give us feedback on the new platform, please feel free to reach out to JoAnn Mauro at

Need Help?
The Digital Help Desk is the process for communicating with GTxcel regarding new title setups, questions, and technical issues for the Web Reader and/or Apps.

You can submit a request to us through the Request Help button located in the Publisher Dashboard or call the support number: 800-609-8994, option 3.
Contact Us GraphicContact Support
Monday to Friday
800-609-8994, option 3
Response Times
General Question/Requests – A Customer Success team Member will begin working on your request within one to two hours of receipt. We will complete the request as soon as possible; we aim to have all requests completed within 24 hours.