January 2020

While 2019 was certainly one of our busiest, 2020 is already shaping up to be a very productive year! New features, product improvements, and Content Hub migrations have been our main focus in January.
Issue FilteringSince rolling out the Content Hub back in November we’ve been getting lots of feature ideas from our publishers. One of the most requested is the ability to categorize issues or documents from the Publisher Dashboard, then give readers the option to filter issues in the Content Hub. Some interesting use cases have been supplementary issues, media kits, destination guides, and user manuals.
Content Hub UpgradesWe’ve heard from many of you about switching from library to Content Hub, and have already upgraded a considerable amount of publishers. Click through the gallery below for just a few examples.
What Will Your Content Hub Look Like?GET A FREE DEMO!
“ Being able to highlight popular and topic-specific articles in the Content Hub along with our suite of back issues has taken GTxcel’s online library to a new level. ”Jay Calleja, Managing Editor – Agricultural Aviation
From Around the WebContent InsightsComplex content analytics: the night vision journalism needsAnalyticsReader EngagementWhat’s New In PublishingMembership: What publishers can learn from other sectorsSubscriptionsRevenuePublishing Executive3 Ways B2B Publishers Can Turn Data into DollarsData InsightsStrategyUX Planet3 tips for improving the legibility of your contentAccessibilityWCAG
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Need Help?
The Digital Help Desk is the process for communicating with GTxcel regarding new title setups, questions, and technical issues for the Web Reader and/or Apps.

You can submit a request to us through the Request Help button located in the Publisher Dashboard or call the support number: 800-609-8994, option 3.
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800-609-8994, option 3
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General Question/Requests – A Customer Success team Member will begin working on your request within one to two hours of receipt. We will complete the request as soon as possible; we aim to have all requests completed within 24 hours.