Jan – Improved Readability by Device

Improved readability by device!

GTxcel has made some important changes to your Digital Editions. As you know, we now offer a hybrid presentation of the new Web Reader for the replica pages, and the Mobile Optimized Turnstyle HTML version for the articles. Reader have the ability to toggle between these two versions with the click of a button. Because our goal is to present the best reading experience based on the device the reader is on, readers on desktop devices will automatically open the issue in the Page View which most closely resembles your magazine layout. On mobile devices, the Reading View will be the default opening view (Turnstyle HTML article view for phones and tablets).

You also have the option to lead with the Page View or Reading View on all platforms. If you would like the landing behavior to act differently than the default setup, inform your publishing support team.

To be released early January- adjustable font size on Reading View

Publishers and end users have asked for the option to increase the font size in the Reading View. Readers will now have the ability to change the zoom size within articles in the desktop, mobile web reader and app views. By providing end users with the opportunity to view content in the font size of their choice, we’ve made reading easier and more enjoyable. See the examples below!

We have begun to research and plan for improvements centering around web accessibility for the handicapped. We are in the early stages of this worthwhile project and will provide you with updates as we move forward.

Need Help?
The Digital Help Desk is the process for communicating with GTxcel regarding new title setups, questions, and technical issues for the Web Reader and/or Apps.

You can submit a request to us through the Request Help button located in the Publisher Dashboard or call the support number: 800-609-8994, option 3.
Contact Us GraphicContact Support
Monday to Friday
800-609-8994, option 3
Response Times
General Question/Requests – A Customer Success team Member will begin working on your request within one to two hours of receipt. We will complete the request as soon as possible; we aim to have all requests completed within 24 hours.