Uploading Replacement Pages

Last modified March 25, 2020

Once your issue files are submitted for conversion, additional or revised pages may be submitted, however, they are considered replacement pages at that point and are subject to additional fees.

To upload replacement pages, first prepare the pages you would like to replace as individual PDFs:

  • 1 file per page
  • file names match the folio of the page to be replaced, e.g. “mytitle-page17-rev2.pdf”
  • PDFs should be prepared according to our PDF preparation spec

In the Publisher Dashboard, click “upload” on the applicable issue and then select “Page replacement” from the  category pulldown menu.

In addition to naming your files clearly, please also include instructions stating which uploaded file replaces which page in the document.

Select files and click start upload.

Once uploaded it can take up to 1 business day for the page to be replaced and a new staging link emailed for review. If approved you can either Publish or Re-Publish the issue in the Publisher Dashboard.

Need Help?
The Digital Help Desk is the process for communicating with GTxcel regarding new title setups, questions, and technical issues for the Web Reader and/or Apps.

You can submit a request to us through the Request Help button located in the Publisher Dashboard or call the support number: 800-609-8994, option 3.
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800-609-8994, option 3
Response Times
General Question/Requests – A Customer Success team Member will begin working on your request within one to two hours of receipt. We will complete the request as soon as possible; we aim to have all requests completed within 24 hours.