Obtaining and Granting Access to your Google Play Account

Last modified June 30, 2021

In order for GTxcel to submit your Android app, we require that you obtain your own developer license from Google Play. Having your own license/account will allow you to:

  • Set up Banking information, so funds can be transferred directly into your company’s bank account
  • View real time download & sales statistics
  • Allow changes of metadata to app, without requiring GTxcel’s assistance (description, screenshots, etc.)

To obtain your Google Play Developer license, click here:

(there is an annual developer program fee)
Granting GTxcel Access to your Google Play Developer Account:

After Google Play license has been acquired, sign in here:

  • Click ‘Settings’ button (gear icon, upper left)
  • Click ‘User accounts & rights’
  • Click ‘Invite new user’ button
  • In e-mail address field, use: android-apps@submissions.gtxcel.com
  • Select ‘Release manager’ as the role
  • Send invitation

Google Play will send GTxcel an e-mail invite to your Developer Account. Once we receive and accept the invite, please complete the following steps:

  • Return back to your Google Play account
  • Manage User Accounts
  • Locate the GTxcel invite
  • Actions‘ column on the far right
  • Select ‘approve access

Approving our access will then grant rights to your account, allowing the submission of your app to the Google pay app store.

*Important Note: Please be sure to set up your MERCHANT ACCOUNT, with banking information, so GTxcel can add your purchases to your app and so you can accept payment when purchases are made.

Need Help?
The Digital Help Desk is the process for communicating with GTxcel regarding new title setups, questions, and technical issues for the Web Reader and/or Apps.

You can submit a request to us through the Request Help button located in the Publisher Dashboard or call the support number: 800-609-8994, option 3.
Contact Us GraphicContact Support
Monday to Friday
800-609-8994, option 3
Response Times
General Question/Requests – A Customer Success team Member will begin working on your request within one to two hours of receipt. We will complete the request as soon as possible; we aim to have all requests completed within 24 hours.