Manage Your Video Content

Last modified June 30, 2021

Create a Playlist

Playlists are collections of content that can be used to create viewing & discovery experiences in the player or to build discovery experiences outside the player. click here to read the full article

Tag and Organize Your Videos

Every video or external URL added to the Video Dashboard has its own details page, where you can add/modify content details and metadata. click here to read the full article

Add Closed Captions

GTXcel supports the rendering of closed captions or subtitles in the video display. These captions can be selected by viewers through the CC button. click here to read the full article

Need Help?
The Digital Help Desk is the process for communicating with GTxcel regarding new title setups, questions, and technical issues for the Web Reader and/or Apps.

You can submit a request to us through the Request Help button located in the Publisher Dashboard or call the support number: 800-609-8994, option 3.
Contact Us GraphicContact Support
Monday to Friday
800-609-8994, option 3
Response Times
General Question/Requests – A Customer Success team Member will begin working on your request within one to two hours of receipt. We will complete the request as soon as possible; we aim to have all requests completed within 24 hours.