Introduction to the Video Dashboard

Last modified June 30, 2021

Setting Up Your JW Player Account

Your publishing support team will set up your JW player account and send you the link and login information.

Add Videos to your JW Player Library

GTXcel makes it easy to quickly add or upload content to your library from the dashboard. This article will walk through adding content from your computer or from the web. click here for the full article

Customize and Brand Your Player

GTXcel supports both the addition of logo or watermark, as well as a custom text link inside of the right click (context) menu. click here for the full article

View Your Video’s Analytics

Your Video Dashboard comes complete with an analytics section, where you can monitor your content performance and look at activity by device, geography, engagement, and more. click here for the full article

Need Help?
The Digital Help Desk is the process for communicating with GTxcel regarding new title setups, questions, and technical issues for the Web Reader and/or Apps.

You can submit a request to us through the Request Help button located in the Publisher Dashboard or call the support number: 800-609-8994, option 3.
Contact Us GraphicContact Support
Monday to Friday
800-609-8994, option 3
Response Times
General Question/Requests – A Customer Success team Member will begin working on your request within one to two hours of receipt. We will complete the request as soon as possible; we aim to have all requests completed within 24 hours.