Blow-ins (Pop-ups)

Last modified June 30, 2021


Publishers have the ability to place blow-ins, also known as “popups”, on any page by using the issue editor. Blow-ins can contain a static image, and will appear in page view only (as of this writing).

Publishers can place most blow-ins themselves using the Page Editor tool.  If GTxcel places the blow-in for the publisher, the turn around time is one business day. Fees may apply. 

  • Image size: suggested maximum – 500 w x 300 h pixel (smaller images are acceptable)
  • Supported image type: .jpg, .gif, animated .gif
  • Please provide:
    • The ready-to-use image or animation
    • URL, if the blow-in should be linked
    • Page number or other placement instructions (if GTxcel is placing)
    • Should the blow-in display on opening the page (default), or be accessed via a clickable area on page? (If so, describe.)
Need Help?
The Digital Help Desk is the process for communicating with GTxcel regarding new title setups, questions, and technical issues for the Web Reader and/or Apps.

You can submit a request to us through the Request Help button located in the Publisher Dashboard or call the support number: 800-609-8994, option 3.
Contact Us GraphicContact Support
Monday to Friday
800-609-8994, option 3
Response Times
General Question/Requests – A Customer Success team Member will begin working on your request within one to two hours of receipt. We will complete the request as soon as possible; we aim to have all requests completed within 24 hours.